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Frequently Asked Questions

Contact us if you have other questions, or better yet, give us a call at (530) 432-4132.




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How fast can I get a photo?

Most photos will be shipped within 24 hours of order and are shipped USPS. If you need overnight delivery, please contact us. Additional shipping charges will be applied.


Do you print photographs in other sizes than those currently offered through your website?

We only offer photos in four sizes: 5x7, 8x10, 11x14 or 11x17. If you have a special request please contact us.


What is your refund/exchange policy?

There are no refunds or exchanges of photographs or posters once you have purchased them. If you have a concern or if something was damaged in shipping, contact us.


I ordered a photo and it came back cropped differently than the image in the gallery. Why?

Images on the gallery are sized for online viewing. When cropping them for a specific photo size, they will appear slightly different. If you must have a specific orientation for your photo (e.g., horizontal or vertical), please be sure to tell us when you place your order.


Can I order a poster in a photo size?

If you ordered a 16x20 poster, we can print the artwork as an 8x10 photo for $20 each. We can provide a custom quote for larger or smaller artwork based on the size you want. See our Price List for more information and be sure to give us a call at (530) 432-4132.